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Privacy Policy

Last updated: January 05, 2025

This Privacy Policy explains how Night in Lagos (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website, create an account, place an order, or otherwise interact with our services.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal information as described below.

Scope

This Privacy Policy applies to all visitors, customers, and users of our website, including those who browse our site, create accounts, make purchases, or contact us for support.

We process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African data protection laws.

Personal Information We Collect

The type of personal information we collect depends on how you interact with our website.

Information You Provide Directly

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details and purchase history

  • Account login credentials (username and encrypted password)

  • Communications sent to us

Providing this information is voluntary, but failure to do so may prevent us from fulfilling orders or providing certain services.

Information Collected Automatically

When you browse our website, we may automatically collect technical information such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

  • Referring URLs

This information is collected through cookies and similar technologies to improve website performance, functionality, and security.

Information from Third Parties

We may receive limited personal information from trusted third parties such as:

  • Payment processors (payment status only — not full card details)

  • Shipping and courier companies

  • Website hosting, analytics, and security providers

All third parties are required to process personal information securely and only for authorised purposes.

How We Use Personal Information

We process personal information lawfully and only for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Managing customer accounts

  • Processing payments securely

  • Delivering products

  • Handling returns and refunds

  • Communicating order updates and service-related messages

  • Responding to customer enquiries

  • Improving website functionality and user experience

  • Preventing fraud and unauthorised access

  • Complying with legal and regulatory obligations

We do not process personal information for purposes incompatible with the reason it was collected.

Marketing Communications

We may send marketing communications where permitted by law or where you have provided consent. You may opt out of marketing emails at any time by using the unsubscribe link or contacting us directly.

Transactional messages related to your orders will continue regardless of marketing preferences.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Remember user preferences

  • Analyse website traffic

  • Improve browsing and shopping experience

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website, including checkout and account access.

Sharing of Personal Information

We do not sell your personal information.

Your information may be shared only with trusted third parties where necessary to operate our business, including:

  • Payment processors

  • Shipping and courier providers

  • Website hosting and IT service providers

  • Analytics and security services

  • Legal or regulatory authorities where required by law

All third parties are required to implement appropriate security measures and comply with applicable data protection laws.

Data Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders and provide services

  • Maintain business, accounting, and tax records

  • Comply with legal obligations

  • Resolve disputes and enforce our policies

When personal information is no longer required, it is securely deleted or anonymised.

Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Your Rights Under POPIA

In accordance with POPIA, you have the right to:

  • Request access to your personal information

  • Request correction or updating of inaccurate information

  • Request deletion where legally permitted

  • Object to the processing of your personal information

  • Withdraw consent where processing is based on consent

Requests may require identity verification and may be subject to legal limitations.

International Data Transfers

Some service providers may process personal information outside South Africa. Where this occurs, we ensure appropriate safeguards are in place to protect your personal information in line with POPIA requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be posted on this page with an updated “Last updated” date.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: nightinlagosbrand@gmail.com

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